Frequently Asked Questions
What do I need to do configure this? Is it difficult?
We know you're busy and don't want to take more time away from you so, if you want, we'll do most of the work and just ask for your ocassional feedback or help accessing your booking system.
Who will set this up? Will you help me?
It's up to you! We know you're busy so if you would rather have us do it, it's not a problem.
In any case, this won't be long or hard. We will need your input on a few things to make sure everything's perfectly set up. However, we will be right there with you during the on-boarding process.
What happens after I configure everything?
You can sit back and relax and let the magic happen!
OR if you are like us, and you like to see the how your business is performing, we will give you access to an extranet where you will find many reports on how customers are responding to this new form of communication.
Is it hard to make changes after the initial configuration?
Not at all. It's all in your hands actually as you can make live changes in seconds through our dashboard.
Will you provide technical support afterwards?
Of course, we will always be here for you!
You are covered by a team that is ready to provide answers and solutions.
Can I change plans after I sign up for one?
Yes, you can always cancel or change plans at any point. You will not be tied up to anything.
Can I cancel after I sign up?
You can cancel your plan at any time. If you cancel before your plan is over, we will continue providing the service until the time of the plan is over, unless you specifically request to discotinue the service.
Will bookings from my OTAs receive this?
Yes! As long as you are connected to the OTA via your reservation system and the OTA provides the customers' telephone number (most do).
Can I customize the messages I will send to my customers?
Definitely! You can customize all messages at any time from your Dashboard.
The templates we apply to your account and show in this website are only examples of how you can use the system.
Can I customize these messages per tour?
Yes! You can customize every message differently per tour if you want to. You can also choose to send more or less messages depending on the tour. All up to you!
My booking system is not listed. Can you integrate to them?
We might already be connected to your reservation system but don't have it listed here.
If we haven't, then most likely yes! Integrations are not difficult but it might take some time until we have that ready.
We will not charge you anything if that reservation system brings value to other potential customers of TourOpp GO!
Contact us to see what we can do here.
Your Tour Business Can Fly
Less time answering questions
More pictures for OTAs & website
More reviews on TripAdvisor or Google
Automatic tour recommendations
More interactions on social media